How we handle your data.

This policy explains what personal data WidinX (“we”) collects through this website and our demo and contact forms, why we collect it, and the rights you have. It applies to the website only; data processed inside the WidinX platform on behalf of customers is governed by the customer agreement and Data Processing Agreement.

Who we are

WidinX is the controller for the data described here. You can reach us at [email protected].

What we collect

Demo and contact requests

When you send a request we collect what you type: name, work email, role, company, country, website, industry, use cases of interest, timeline and your message.

Acquisition context

To know how visitors find us we record, for the duration of your visit, the campaign parameters in the link you arrived from (UTM parameters), the referring site and the landing page. This is stored in your browser’s session storage and attached to a request only if you send one.

Technical data

Our hosting provider records standard server logs (IP address, user agent, requested pages, timestamps) for security and reliability.

Cookies

This website does not set tracking cookies and does not use third-party analytics. If this changes we will update this policy and ask for your consent where required.

Why we process it and on what basis

• Answering your request and following up — performance of pre-contractual steps at your request (GDPR art. 6(1)(b)) and our legitimate interest in developing our business (art. 6(1)(f)).
• Understanding acquisition channels — legitimate interest (art. 6(1)(f)), using only campaign parameters, not behavioural tracking.
• Security and reliability of the website — legitimate interest (art. 6(1)(f)).

How long we keep it

• Request and lead data: for the duration of our exchange and up to 3 years after the last contact, unless a customer relationship begins.
• Acquisition context: the duration of your browser session.
• Server logs: up to 12 months.

Who receives it

Only the people at WidinX who handle sales and support, and the service providers that process data on our behalf under contract: cloud hosting (EU region), our CRM, and transactional email. Where a provider operates outside the European Economic Area, transfers rely on approved mechanisms such as standard contractual clauses. The current list of providers is available on request.

Your rights

You can ask to access, correct, delete or receive a copy of your data, object to or restrict processing based on legitimate interest, and withdraw consent where processing relies on it. Write to [email protected]; we answer within one month. You may also lodge a complaint with your supervisory authority — in France, the CNIL (cnil.fr).

Changes

We will post updates on this page with a new version number and date.